At Doudeca, we're here to help. Whether you have questions about your order, need assistance with a product, or simply want to get in touch, our team is ready to support you.

Customer Support

Customer Service Email: support@doudeca.com

Customer Service Contact No: +6597681948

We aim to respond to all messages within 24–48 hours.

Business Hours:
Monday - Friday, 9:00 AM - 5:00 PM SGT (UTC+8)
Saturday–Sunday: Closed

For inquiries received outside operating hours, we’ll get back to you on the next business day.

Business Address

GAIDANCE PTE. LTD
410 North Bridge Road
Singapore 188726

Order & Shipping Help

If you have questions about shipping times, tracking, or an existing order, please provide your order number in your message so we can assist you faster.

Partnerships & Media

For collaboration, wholesale, or media-related inquiries, please reach out through the same email with the subject line “Partnership Inquiry”.