Payment Terms

At Doudeca.com, we place great importance on a smooth, secure, and transparent shopping experience. Please read our payment terms carefully before completing your order.

1. Accepted payment methods

We accept the following payment methods at checkout:

  • Common credit and debit cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay / Google Pay (if available)
  • Other regional payment methods supported by our platform

All payments are processed in Dollar ($) unless otherwise stated.

2. Time of exposure

Your payment method will be charged at the time of order placement.
This allows for fast processing and shipping of your items.

3. Secure Checkout

We use industry-standard encryption and secure payment providers to protect your data.
Your card details are never stored on our servers and are processed exclusively by our payment partners.

4. Payment authorization

By placing an order, you give doudeca.com permission to debit the total amount via your chosen payment method.

If your bank or card issuer declines the payment, your order cannot be completed. In this case:

  • You may receive a notification from your payment provider.
  • You can choose a different payment method at checkout.

5. Prices, Taxes & Fees

All prices displayed on doudeca.com include the applicable VAT.
Shipping and handling fees, if applicable, are clearly displayed at checkout before payment is completed.

6. Currency

Prices are displayed in the currency applicable to your region.
Depending on your bank or card issuer, additional foreign currency fees may apply.

7. Refunds & Chargebacks

Refunds are processed according to our refund policy. Please note:

  • Refunds are generally processed via the original payment method unless otherwise agreed.
  • Please contact our customer service before initiating a chargeback so that we can resolve your issue directly.

8. Failed payments

If a payment fails:

  • Will you be informed about this during checkout?
  • Please check your payment details or choose an alternative payment method.
  • Orders can only be processed or reserved after payment has been successful.

9. Contact & Support

If you have any questions about your payment or the ordering process, please contact our customer service:

📧 contact@doudeca.com

Business Address: 
GAIDANCE PTE. LTD
410 North Bridge Road
Singapore 188726

We're happy to help!