Thank you for shopping with Doudeca. We aim to provide a smooth, reliable, and transparent shipping experience for all our customers. Please review the information below regarding our shipping processes and delivery timelines.

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Processing Time

All orders are processed within 1–2 business days.
During this time, our team carefully prepares, inspects, and packs your items to ensure they arrive in perfect condition.

If we experience a high volume of orders, processing times may be extended slightly. Should this occur, we will notify you promptly via email.

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Shipping Destinations

We currently ship to the United States.

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Shipping Times

Once your order has been shipped, it will typically arrive within:

🇺🇸 USA Delivery: 7–12 days (max)

Delivery times may vary depending on the carrier, customs processing, weather conditions, or other unforeseen factors.

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Tracking Information

Every order includes a tracking number.
Tracking information will be sent to your email once the shipment has been dispatched.

Please allow 24–48 hours for tracking details to update in the carrier’s system.

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Shipping Fees

Shipping is free for all orders.

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Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping details.
Doudeca is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

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Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately.
We will work with our shipping partners to resolve the issue as quickly as possible.

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Contact Us

If you have any questions regarding shipping, feel free to reach out:

GAIDANCE PTE. LTD
📧 contact@doudeca.com
📍 410 North Bridge Road, Singapore 188726